Winner of the 2023 Wildcard Competition – Sanctoo will represent Indonesia in France in the 2024 World’s Best Receptionist Competition
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Winner of the 2023 Wildcard Competition – Sanctoo will represent Indonesia in France in the 2024 World’s Best Receptionist Competition

Sanctoo Suites & Villas’ dedication and consistency in providing the best service and experience to its guests resulted in Sanctoo being the only representative from Indonesia to make it to the TOP 3 and eventually become the Winner of the 2023 Wildcard Competition in the World’s Best Receptionist award event to be held in Nice, France in March 2024.

Yustia Winarti or often called Tia is the person behind it all. She was born in Gianyar and she is a woman who has passion, dedication, and responsibility in her duties. As a Front Office or Receptionist, she has managed to write her golden ink in her career journey and bring the brand name of Sanctoo as one of the hotels that should be considered in the aspect of providing the best service to the guests. This was proven by the fact that Tia was selected as the winner of this prestigious award among more than 30 participants of the World’s Best Receptionist Wildcard Competition 2023 from all over the world.

“Of course, I am very happy and grateful. It’s honestly beyond what I expected because winning wasn’t my main goal. I just did my best in this competition. I am also grateful for the full support of my team at Sanctoo Suites & Villas and my mentors, Subali Adi Putra (General Manager) and Yowin Permana (Front Office Manager). They are the ones who inspire me to be the best version of myself. I am happy to have the opportunity to represent Bali and Indonesia in France in 2024.

Because it’s not only about competing with other candidates but also about being an ambassador of Balinese hospitality and culture,” said Yustia Winarti after being announced as the winner of the competition.

This was echoed by I Putu Subali Adi Putra, General Manager of Sanctoo Suites & Villas, who said this was an honor and achievement for the Sanctoo team and a testament to Sanctoo’s continued commitment to being an exceptional home for guests. “Of course, this is an achievement and pride for all of us where one of our team Yustia Winarti was chosen as the winner in the Wildcard Competition 2023 for World’s Best Receptionist Competition 2024 and also this is a continued form of our commitment to provide the best service in for the guests and display Balinese hospitality in accordance with our tagline “Home of The Extraordinary”. He spoke.

The AICR (Amicale Internationale des Sous Directeurs et Chefs de Reception des Grand Hotels) is one of the international associations that awards Deputy Managers and Front Office Managers of luxury or 5-star hotels around the world. In this wildcard competition, the TOP 3 winners were selected, namely 1. Yustia Winarti as the main winner from Sanctoo Suites & Villa Bali, Indonesia, 2. Joao Conde as the 1st runner-up from Intercontinental Lisbon, Portugal, and 3. Hai Chau Phan was the 2nd runner-up from Pullman Saigon Center, Vietnam.

“On behalf of the management of Sanctoo Suites & Villas, I would like to congratulate Tia for being the winner of this competition and we all support her in her next step which is to go to Nice, France to participate in the World’s Best Receptionist Competition offline from February 27 to March 3, 2024, and hopefully become a winner again and make Indonesia and Sanctoo proud,” said I Putu Subali Adi Putra, General Manager of Sanctoo Suites & Villas.

This award is in line with the previous awards received by Sanctoo. It proves the commitment of Sanctoo Suites & Villas to provide the best experience, Balinese and Indonesian hospitality, and the best place for travelers or families to stay in the Island of the Gods, Bali. Previously, Sanctoo Suites and Villas also received a prestigious award from TripAdvisor in the TripAdvisor Traveler’s Choice Award 2023 category.

Sanctoo Suites & Villas compromises 26 comfortably appointed and tastefully furnished Suites and 12 luxury villas which are designed to create a true sense of peace and intimacy. Located right next to the Bali Zoo, guests of Sanctoo Suites and Villas will enjoy a unique savannah atmosphere with thrilling activities that are discounted for staying guests including Bali Zoo admission, Breakfast with Orangutans, Elephant Mud Fun, and Elephant Expedition.


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